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How much delivery charge will be on my order? There will be no delivery charge to your order, because all the prices already included worldwide shipping. |
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How long will it take for the delivery? We'll ship your parcel out within 2-3 business days. The arrival period approximately 10-30 days from shipping date. |
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Do you require prescription for medications sold on your
store? Prescription is not required for the medications sold on our store. |
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Can I track my order online for registered airmail parcel? Yes, you can track your parcel online. For US customers can track your parcel at http://www.usps.com/shipping/trackandconfirm.htm?from=home&page=0035trackandconfirm by input your register number in the "Enter label number" text box. You can get your register number at the your order detail page. Please noticed that your parcel will update after your parcel arrive at your country port. For other country, you can track your parcel at your nearest post office. By informing them register number. |
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I've been putting in the tracking number for my order and it says that there is no record for that item. It was shipped out over a week ago. Was it shipped? http://www.usps.com/locator/welcome.htm?from=global&page=0060locatepo Or Sometimes Postal office may delivery your parcel while you're not at your home. They may leave a message for you to pickup at post office. |
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When and where I can find tracking number for my order? The tracking number will be shown after your parcel has shipped out. Your tracking number will be shown at "order listing" page. The tracking number is raXXXXXXXXXth for free shipping or eeXXXXXXXXXth for express courier. |
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I guess I have set up an account with you but I do not have my
password. Is there someway you can help me to get signed in? You can visit our "Forgot Password" section. You can put in your email and click "submit". Our program will send your password directly to your email. |
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Do you sell narcotics or other controlled substances for
pain (Hydrocodone, Oxycodone, Percocet, Codeine) sleep or tranquilizers? No, we do NOT carry or sell any controlled prescription drugs. This type of medicine includes psychotropics, narcotics and anabolic steroids , male hormone. |
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We need to know exactly what we are being charged if anything
and in which manner or through which source? We can receive payment by Visa and Master card. The charge to your credit card will be shown as receipt email that you've receive form us. Or if you don't have credit card we also can receive payment by Western Union and Money Gram. |
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Why I can't login with my password and email address?
Here are some tips if you are having difficulty with your email address:
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What will you do with my personal
information? The personal information you give us will only be viewed by authorized employees of our company for the purpose of completing your order. We do not sell, trade or rent your personal information to others. We'll delete all of yours credit card information. |
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Is it safe to purchase product from us by using my credit
card? |
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Which browser is the most compatible for this site?
Note: the recommended browsers are the browser that we have already test. If you still have problem with the above browser, please inform us. |
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Can I cancel my order? Yes, you can cancel your order. Order must be cancel within 12 hours after your order has placed. The order can't be cancel, if cancel after 12 hours period. |
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What country that you can't not order ship to? We can ship the product around the world except some countries. We can't ship to Canada and Germany. There is another way. We can ship the product to your friends and your friends can forward to you. |
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